Effective Date: 14th January 2025
At The Reliveda, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://thereliveda.ak-enterprises.org/. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details (e.g., credit/debit card information).
- Account Information: Login credentials (if account creation is available).
- Transaction Information: Details of purchases made on our website.
- Technical Data: IP address, browser type, device information, and usage data through cookies and tracking technologies.
2. How We Use Your Information
The information we collect is used for:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending transactional emails and updates about your order.
- Personalizing your shopping experience.
- Improving our website functionality and services.
- Complying with legal obligations.
3. Payment Information
- We use secure third-party payment gateways to process your transactions.
- Your payment details are encrypted and transmitted securely to the payment processor. We do not store your credit/debit card information on our servers.
- By making a payment, you agree to the payment gateway’s privacy and security policies.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and IT service providers necessary for order fulfillment and website maintenance.
- Legal Authorities: If required by law or to protect our rights and property.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and user experience.
- Analyze website performance and usage patterns.
- Serve targeted advertisements (if applicable).
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
To exercise these rights, contact us at support@thereliveda.ak-enterprises.org.
7. Data Security
We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. However, no system is entirely foolproof, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Compliance with International Regulations
If you are accessing our website from the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). California residents are protected under the California Consumer Privacy Act (CCPA).
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: support@thereliveda.ak-enterprises.org
Phone: 011-69270600
Address: Sector 73, NOIDA